With higher energy costs, what is Central Hudson doing to help?
On the delivery side, Central Hudson has worked hard to keep operating expenses low while improving service reliability and customer service. For example, operating expenses as a percent of revenues are also below the state average, and Central Hudson serves more customers with fewer employees today than in 2002: Increased productivity and expense management: Central Hudson serves more customers with fewer employees. In 2002 for example, Central Hudson served nearly 283,000 electric customers and 67,000 natural gas customers with 870 employees; in 2008, nearly 301,000 electric and 74,000 natural gas customers were served with 45 fewer employees (825). Significant reduction in labor costs: Central Hudson worked with its employees in 2007 and 2008 to help reduce the cost of labor. Reductions in employee benefits are expected to produce $75 million in savings for customers over the next five years. On the supply side, Central Hudson provides a measure of price stability in the way electri
