Windows claims there is no dial tone?
This happens with the modems that use Windows Dialup Networking (DUN), it’s not referring to a normal phone dialtone when using ADSL, but rather the lack of ADSL signal. Check your ADSL modem, they generally have an ADSL or Link light which should indicate whether or not an ADSL signal is present. Solutions: • If it’s a wires-only install and the activation date hasn’t passed yet, this is normal, once your ADSL light goes solid green the line should work. • If your activation date has passed and you still get this message, check your wiring and use of micro-filters (splitters). Try unplugging all telephones and running the modem from the master socket. Do remember that Sky and Sky+ boxes count as a telephone, since they have built in dial-up modems, and therefore must be filtered. • If the connection has been previously working, check everything is plugged in correctly and then contact your ISP.
