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Will WTDirect send me an email or link to a website for account maintenance or other technical issues?

April 26, 2017account email link maintenance send Technical website wtdirect

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Will WTDirect send me an email or link to a website for account maintenance or other technical issues?

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A. No. If your online account must be changed for any reason, a Client Care Representative will get in touch with you personally. WTDirect will never send an email that includes a link taking you directly to a page requesting personal information. The Security Questions and Security Image/Caption are considered personal information and are treated as such.