Will the U.S. Coast Guard help me if I have a consumer complaint that doesn involve a recall?
No. The Coast Guard can investigate only issues involving non-compliance with federal construction standards or with “substantial risk” defects involving safety. The BoatU.S. Consumer Protection Bureau mediates consumer disputes on behalf of BoatU.S. members and we are also partners with the National Marine Manufacturers Association and the Marine Retailers Association of America in the BetterBOAT dispute resolution program. Call the Bureau, 703-461-2856, for information about how these programs work.
Related Questions
- How will I transition back to the civilian world after my Coast Guard service commitment and does the Coast Guard help with job placement after I serve?
- Will the U.S. Coast Guard help me if I have a consumer complaint that doesn involve a recall?
- Can the Auxiliary help me gain admission into the Coast Guard Academy?