Will the documentation submitted to Budco be kept confidential?
A. Yes. Budco has established rules and procedures to keep the submitted documentation confidential. Documentation that is submitted to Budco is immediately scanned into a secure computer system. The paper documentation is then destroyed. Enrollees should not send in original documentation – only photocopies. The only people that will have access to the documentation enrollees submit are individuals that are directly involved in verifying the eligibility of enrollees’ dependents. Budco will provide a secure electronic copy of all documentation to Civil Service, which maintains all enrollment records for NYSHIP enrollees. Budco will maintain the electronic images for the duration of the audit process (and any related appeals) and then will delete these files based on its normal rules and procedures for destroying electronic information.
