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Will Tapi Link screen pop when is call is transferred from the receptionist?

April 26, 2017link pop screen TAPI transferred

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Will Tapi Link screen pop when is call is transferred from the receptionist?

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The delivery of a screen pop to an agent’s screen when the call is transferred from another extension is fully supported by Tapi Link. However, in order to function correctly, the Tapi driver provided by the telephone system manufacturer needs to pass the CallerID when a call is transferred.