Will StarBand® service be disrupted if the satellite dish antenna is accidentally knocked out of alignment?
Yes, your service will be disrupted. An improperly aligned antenna may cause significant interference with other satellite transmissions, resulting in reduced performance for you and/or other customers using the same satellite. It is possible you may not notice a change in performance, but may be causing significant interference for other customers. Your StarBand satellite dish antenna may be knocked out of alignment due to acts of nature (such as high winds or earthquakes) or individuals moving the dish by accident. If this occurs, StarBand may have to temporarily shut down your service to stop the interference. You will need a maintenance technician to visit your home to re-align the dish and will be charged for the site visit.
