Will i receivce technical support after my website has been built?
Upon completion of the project we will provide full technical support in the unlikely event that the issues in question relate to a mistake on our behalf. Should you require on-going support, you will need to contact us to discuss an appropriate support package. Additionally, we will provide a set of documents providing user information and outlining the technical specifications of the website. We will endevour to adopt standard security procedures during the development of our sites. However, in order to fully protect yourself from hackers you would ideally need employ a internet security specialist of some kind. Understandably this is not a feasable solution for many small websites. Providing that you or your webmaster/administrator installs the appropriate security updates (if you are using a content management system) and you keep regular backups of both your website and database (if one is used), this should not be a problem. Details will be provided on how to do so.
