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Will DigiChat work through firewalls and proxy servers?

April 26, 2017digichat firewalls proxy servers

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Will DigiChat work through firewalls and proxy servers?

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All DigiChat licenses and chat hosting plans allow you to customize the ports used, providing your users access through firewalls. Additionally, DigiChat offers HTTP Tunneling functionality on select server licenses. This feature allows your chatters to use DigiChat from behind protective proxy servers. It is important that you understand the proper configuring of server ports in order for this feature to perform optimally. To ensure proper performance of DigiChat, please refer to the product documentation or consult a DigiChat support representative. NOTE: Some advanced features such as Audio chat (voice) or Video chat (web cam chat) make use of UDP ports for proper operation and as such are NOT tunnelled. Please configure your firewall so that such advanced features will work without interruption.