Will all special collections researchers need to use Aeon, and why?
Yes. Ultimately, Aeon will increase efficiency for storing, tracking, and fulfilling research services requests in special collections. Aeon will assist in the analysis of requests, compile statistics, and increase effective retrieval and return of materials from storage areas. Aeon will also allow researchers to have control of their personal information and allow them access the history of requests at their fingertips. This increased functionality will improve our understanding of patron needs and allow staff to further anticipate ways to facilitate research services more creatively and effectively.