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Will Adobe continue to support JRun?

April 26, 2017Adobe Continue jrun support

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Will Adobe continue to support JRun?

1 Answer

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10 Posted

Yes. Adobe will continue to honor all existing support commitments. However, we will no longer sell new Gold-level contracts for JRun as of August 3, 2007. All active JRun Gold support contracts will be honored through to the end of their term. An Adobe Support Renewal representative will contact you 60 days prior to the expiration of your support contract to help you transition to your new plan. If you are an existing Adobe OEM partner, contact your Account Manager for assistance with your contract terms. If you have any questions regarding your JRun support agreement, contact a customer service representative at 1-800-585-0774 for North America. Outside North America, contact www.adobe.com/support/contact/.