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Why would individuals or companies without diversity-related problems need diversity trainer expertise?

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Why would individuals or companies without diversity-related problems need diversity trainer expertise?

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Americans are not socialized adequately to live and work in multicultural settings. Where there is employee diversity, diversity-related problems are either waiting to happen or they exist under the surface. The increased numbers of harassment and discrimination multimillion dollar lawsuits settlements attest to this. Many managers are not prepared to deal with the reality of workplace diversity. They do not act on employee diversity-related complaints because they are ill-prepared.

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