Why would I not receive an e-mail from Dex e-Bill?
An e-mail should be received without problem unless one of the two following situations occur: • Dex e-Bill does not have your correct e-mail address. Please log in, click on ‘Manage My Account’ and review your registered e-mail address. • Your e-mail provider may be blocking Dex’s e-mail due to misunderstood spam validation. Please check with your e-mail provider to ensure they are allowing e-mails from DexKnows.com. If you continue to experience problems, please Contact Us.