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Why would a member who uses tax preparation software to file taxes need the Tax Help Line?

April 26, 2017file help line Software tax tax preparation taxes uses

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Why would a member who uses tax preparation software to file taxes need the Tax Help Line?

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A. With today’s tax software programs, users need more than help screens. Offering live, one-on-one direct answers to members’ tax questions over the phone, the Tax Help Line steps in with tax advice tailored specifically to a member’s unique situation.