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Why would a credit card company agree to debt arbitration/debt settlement?

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Why would a credit card company agree to debt arbitration/debt settlement?

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Smith says after a certain period of time, credit card companies have to sell their bad debt. Often, he says they’ll only get five cents for every dollar. If the credit card company can get the consumer to pay 50 cents on the dollar, through credit card debt arbitration, the card companies will lose less money.

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