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Why won the “RootCause On” button stay checked in the GUI?

April 26, 2017button checked GUI stay

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Why won the “RootCause On” button stay checked in the GUI?

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If after installing the RootCause Console, you notice that when you click the “rootcause on” button in the main GUI window the checkbox won’t stay checked, and when you execute the “rootcause on” command from a CMD window you get the following apparent error message: