Why won the Listen Now player launch?
Our new ‘Listen Again’ player launches in a new window and pulls in information from several different servers. If you have Norton Anti-virus or Firewall software installed on your computer, you may experience some difficulties loading our player properly. If you have trouble accessing the player, please contact your Firewall support centre for help. It is also worth checking that your Pop-up Blockers are turned off. Most pop-up blockers are installed automatically with your system software either within the browser toolbar, or within the Windows Taskbar along the bottom right corner of your screen. It is possible that you may have more than one pop-up blocker running and you will have to disable all of them for the player to work properly. If you are listening from work it may be that your office IT network has placed a block on certain kinds of pop-ups. Unfortunately we have no control over these. Please contact your IT support team for further information.
Related Questions
- When trying to launch a game the media player opens and only shows a gray screen with the silhouette of the MLB logo or my browser hangs and the game does not start up. What can I do?
- Can I encode several files with the Demo mp3PRO player/encoder with one command? Can I launch the encoder of the Demo mp3PRO player/encoder directly?
- How come Groovera streams do not automatically launch in my favorite media player on Windows?
