Why won’t the Digital Dropbox / SafeAssign accept my document?
• The name of the file should not contain any spaces or special characters. • Files created using Office 2007 may have file extensions that are not recognized by SafeAssign. For example, if you are trying to submit a .docx file (Office 2007 document), and are experiencing problems, save it as a .doc or .rtf file instead, and then try submitting it. Acceptable file extensions for uploading files through SafeAssign are: .doc .txt .rtf.html and .pdf . See Microsoft Office 2007 Compatibility Information for further information. • Supported browsers for use with SafeAssign and Digital Dropbox are: Internet Explorer and FireFox. Other browsers may not function properly. • Papers uploaded to SafeAssign cannot be more than 10MB in size or contain more than 5000 sentences. • The maximum file size that may be transferred to or from the Digital Dropbox (per transfer) is 200 MB. Please note that large file transfers may experience slower response times. If the above suggestions do not resolve the
