Why won the computer labs replace my CD or DVD when a computer lab machine damages the media?
Because there is no way to prove that it was the lab computer’s fault. DVD-R, CD-R and CD-RW media are frequently shipped with minor flaws that render them useless. Also, there is a certain level of technical skill involved in burning CD-Rs and CD-RWs that, if not done correctly, will also render the media useless. For this reason, using lab computers with your external media is done entirely at your own risk. ITG will not replace any external media used in any lab machine.
