Why won’t my Service Provider (eg. Alinta Gas, Water Corp, Telstra) set up an account for me?
I have been advised by my Service Provider that I cannot have an account or connection until my new address has been listed on their database. This is because their database receives this information from Landgate, but the occurrence of this problem is declining as procedures improve. If you experience problems and delays to have services connected due to the difficulty of obtaining an account, contact your Service Provider with your concerns and express that they contact Landgate to gain the necessary information to permit your account to be created.
Related Questions
- How do I open an account, ask questions about my account and bill, start or terminate water service, or report a change of address?
- My company is registered as a service provider to various oil, water, and gas utilities. Can we qualify for a discount?
- Why won’t my Service Provider (eg. Alinta Gas, Water Corp, Telstra) set up an account for me?
