Why won my scanner buttons work after scanning with Windows Image Acquisition (WIA)?
After performing a scan using the WIA interface you must close the application you were using before scanning with the buttons on the scanner. This does not occur when scanning using the TWAIN interface. Q: Why does my scanner not function after performing a system restore on Windows XP or Windows Vista? A: The system restore process may have corrupted some of the driver components. It is recommended that you reinstall your scanner driver. Please refer to the instructions in your scanner User’s Guide Maintenance section for instructions on reinstalling your scanner driver. Q: I tried to ‘Repair’ the One Touch 4.0 application by using the ‘Change’ function through the Add/Remove Program within the Control Panel and was not able to repair it. How do I repair One Touch 4.0? A: Before attempting to repair One Touch 4.0, unplug the USB cable connected to the scanner. • Perform the Change/Repair function again. If you are asked for the Install DVD, insert the disc into the DVD-ROM player and
