Why won my PDA recognize the PocketKeyboard?
Conflicting hardware and software Check that you do not have and conflicting hardware connected and/or any conflicting software installed to your PDA while installing your PocketKeyboard™. If you experience incompatibility issues, uninstall these items and try again. • Conflicting hardware devices: — Phone/modem cards on Handspring PDAs • Known conflicting software applications. — Overclocking software which changes Serial port speed. Diagnostic steps • Disconnect your PocketKeyboard™ hardware. • Reset the PocketKeyboard™: a. Insert your adapter. b. Remove battery cover. c. Remove both batteries. d. Insert batteries upside down (press batteries down lightly). e. Remove both batteries. f. Insert batteries normally. g. Replace battery cover. • Reconnect the PocketKeyboard™. • Enable PocketKeys®. • If this is not successful: a. Save data off of the PDA. b. Hard-reset the PDA (this will erase everything on your PDA.) c. Download and install the most current version of PocketKeys.prc. • I
