Why will CM/ECF occasionally fail to show the correct menu options, or begin acting strangely after it has worked for some time?
Instead of getting information from the Court’s server, your computer may be trying to load the page using its temporary memory. Right click in the window and select Reload Frame (Netscape) or Refresh (IE). If that does not bring back all options, clear your cache or temporary internet files. In Netscape: Go to Edit…Preferences. Double click on Advanced. Click on Cache Click Clear Memory Cache, click OK Click Clear Disk Cache, click OK In Internet Explorer Go to Tools…Internet Options Click Delete Files and Delete Cookies.
Related Questions
- ECF will occasionally fail to display the correct menu options or will begin acting strangely after it has worked fine for some time. What can I do on my own before calling the Help Desk?
- Why will CM/ECF occasionally fail to show the correct menu options, or begin acting strangely after it has worked for some time?
- WHY ARE THE BANKRUPTCY AND ADVERSARY ITEMS MISSING FROM THE BLUE MENU BAR IN CM/ECF?
