Why, when requesting to send letters online, am I unable to cut and paste addresses in the appropriate fields?
Because cutting and pasting text may cause involuntary copying of unwanted (invisible) characters, which are known to cause technical glitches, that feature is suppressed. If you have multiple requests and do not wish to type each individual address, you have the option to fax the appropriate paper request form to the RLS along with a document containing the cut and pasted addresses.
