Why when I contacted the credit bureau to dispute and account its still showing up?
The credit bureau must report the information the creditors give them. If you send the bureau proof an account is paid off they will update your account, temporarily. If the creditor still thinks you owe the money then they will report that to the bureau and in turn the bureau will report that you still have a balance. You need to resolve ALL disputes with the creditor directly to keep them from re-reporting incorrect information. KEEP PROOF WHEN YOU PAYOFF ANY COLLECTIONS AND CHARGEOFFS.
