Why when I click on my booking engine it asks “Please enter the RTAS web address who referred you?
This is happening because you don’t have the correct “YTB Issued Store Name” set in your account. Log into the Paradise Network back office and click on “YTB Settings” in the right column. Then type in your YTB ID Number again and then click on the YTB Issued Store name box or press the tab key. The system will pop-up and say “Fetching YTB Issued Store Name” Once it finds the name click ” Update YTB Settings.” DO NOT CHANGE this information unless you change it with YTB. If you do then please follow the steps of re-typing in the YTB ID Number again.
