Why wasnt I notified that the water on the street was being shut off?
When the water is shut off for scheduled repair work to the water mains, valves or hydrants, written notices are delivered in advance of the shut down to all the houses that will be affected or you may be notified through the media. Unfortunately there are times when a broken water main forces us to perform an emergency shut down without prior notice. In the event of a water main break, the main must be shut down quickly to minimize the flooding of property, or further damage to the area. Whenever possible, the repair crew on sight will walk house to house to notify affected customers about the service interruption and information about the repairs. Most routine repair work can be completed and service restored within 3-4 hours, although some more involved repairs can take longer to complete.
