Why was the Command Support System selected? What features appealed and why?
The CSS was chosen to be piloted in the MFS due to its strong foundation of a sound decision-making cycle and its highly intuitive interface and ease of integration with other existing systems such as Computer Aided Dispatch (CAD) systems. It is imperative that command systems are highly intuitive as they are not used everyday but when they are used they must be used effectively and efficiently. How do you think the system will be used to benefit the service’s operations? While some of the information such as response plans, resources, mapping and Standard Operating Procedures are all currently available; CSS brings all this information and much more into one ‘user friendly’ interface. This will greatly enhance the use and integration of existing information and pre-plans at incidents as well as adding valuable real-time information and collaboration tools. Additionally, incidents will be able to be ‘replayed’ as part of debriefings; demonstrating the information that was available at
