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Why was my Gracenote® update cancelled?

April 26, 2017cancelled

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Why was my Gracenote® update cancelled?

1 Answer

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Posted

If the CD cannot be read, the update will be canceled. The CD may not have been properly burned or the CD may be damaged. If you receive this prompt, you may need to burn a new CD. Make sure you still have the appropriate files, then record another disc and try again. Please note that the CD you burn must be in one of the following formats in Mode 1: ISO9660 level1/level2, Joliet, or Romeo. The file may have been corrupted during the file decompression process. Repeat the process to decompress the file and burn the CD or USB and try again. IMPORTANT: Gracenote® database files obtained from other Web sites or another source will not work in your 2010-11 Acura ZDX system. You must obtain your update for the 2010-11 Acura ZDX from this Web site.