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Why was I told to visit PreViser Support and shown that menu when I didn click the Support button?

button Click menu previser support visit
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Why was I told to visit PreViser Support and shown that menu when I didn click the Support button?

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The system may display the Support menu for you upon repeated problems or errors, prompting you to access help. You may do so, or use the Home button on the toolbar to navigate back to the Home page (or whatever area you wish to access next).

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