Why was Global Reviews Established?
Global Reviews was established to independently and quantitatively evaluate a company’s online customer experience. Whether the company in question is a small online retailer or a major airline, Global Reviews has fully evaluated all aspects of the customer experience. Internet users can feel comfortable in the knowledge that we have been there, done that, and reported fairly on the performance outcomes. It is our hope that by providing increased transparency about the online experience, web users will feel more confident transacting over the internet.