WHY USE PUBLIC SECTOR VALUE?
Traditional performance metrics only provide a limited view of an agencys performance in specific areas by measuring the outputs of individual programs or activities. However, because agendas and priorities in the public sector are constantly changing, individual metrics cannot accurately and comprehensively represent an agencys progress on the path to high performance. The Public Sector Value Model can help an agency achieve high performance by providing a holistic view of its performance over time. By aggregating key performance metrics across the entire agency, it provides an agency-level view of performance and illustrates the effects of different decisions on the agencys ability to deliver outcomes. The Public Sector Value Model also analyzes the agencys expenditures over time to accurately represent how effectively it manages its resources. The Public Sector Value Model for Revenue Administrations can help agencies achieve a true understanding of the effects of past decisions on
