Why use General Troubleshooting?
It has been our experience general troubleshooting can resolve many performance issues experienced with running a program. If the issue you are experiencing is not listed in the Frequently Asked Questions, please try the following suggested General Troubleshooting Steps. Please remember, when making changes to your system it is a good practice to take notes along the way to enable you to reverse your changes. Update Drivers In general if you are experiencing performance issues, lock ups, black screen, error messages, etc. it is advisable to check with the machine manufacturer to ensure that you are using the most current drivers available. Sound, Video, USB and CD-ROM manufacturers often release a number of new driver versions in a year to enable the user to get the best out of their hardware. These drivers often contain improvements and sometimes include fixes for known issues with the hardware. If you are unfamiliar with updating your drivers or have any questions about your system d
It has been our experience general troubleshooting can resolve many performance issues experienced with running a program. If the issue you are experiencing is not listed in the Frequently Asked Questions, please try the following suggested General Troubleshooting Steps. Please remember, when making changes to your system it is a good practice to take notes along the way to enable you to reverse your changes. Update Drivers In general if you are experiencing performance issues, lock ups, black screen, error messages, etc. it is advisable to check with the machine manufacturer to ensure that you are using the most current drivers available. Sound, Video, USB and CD-ROM manufacturers often release a number of new driver versions in a year to enable the user to get the best out of their hardware. These drivers often contain improvements and sometimes include fixes for known issues with the hardware. If you are unfamiliar with updating your drivers or have any questions about your system d
