Why the TupInsight program installed on my computer could not capture any data at all?
There are several possibilities: 1. You did not restart the PC after the installation of the TupInsight engine. Certainly, you can always manually start the engine, without shutting down a PC, from Services in the Administrative Tools dialog from the Windows Control Panel. 2. You did not set up the monitoring adapter. Here, the monitoring adapter is the network interface card (NIC) on the host where the TupInsight is installed. If there are two adapter cards on the host, e.g., one for the internal and the other external connection, you should select the one connected to the local network. 3. You did not configure the connection ports to be monitored on a LAN when using a non-NAT proxy server for Internet connection sharing. 4. Although the packet-sniffing program on which the TupInsight is based supports most of network adapters, it does not work for some specific wireless, USB, or PCMCIA cards. 5. Improper firewall settings interfere the operation of TupInsight programs.
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