Why the IPCC, Police Federation, UNISON and PCS support Local Resolution?
The IPCC, Police Federation, UNISON and the PCS supports the use of Local Resolution as an opportunity to resolve police complaints avoiding the need for a lengthy formal investigation. Local Resolution is important because half of all complaints are resolved in this way, so most people who handle a complaint will experience this system. If handled in a confident and professional way, Local Resolution will have a positive impact on the community’s views about policing in their area and should increase public confidence and improve communication. The Police Federation, UNISON and the PCS have worked with the IPCC to produce information on the Local Resolution process and how this can be a more appropriate response for many complaints, particularly complaints about quality of service. The IPCC, Police Federation, UNISON and the PCS encourage use of the local resolution website by its staff to find out more about what is involved and to provide input on developing the content of the infor
