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Why the alarm recording does not function in VioStor?

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Why the alarm recording does not function in VioStor?

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• Please login the administration page and go to Camera Settings-Alarm Settings. Make sure alarm recording is enabled for the camera. • When using Panasonic BB-HCM311 cameras, the camera firmware must be upgraded to v1.3 for alarm recording to work properly. • If VioStor is installed behind a router while the network camera is not, alarm recording will not work. • When alarm recording is enabled, make sure you have configured the number of days that alarm recordings will be retained in Camera Settings-Advanced Settings. Otherwise, the recordings may be overwritten.

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