Why should PIN codes or Passwords be provided for all members of staff?
PIN Codes (not alarm/customer codes) or Passwords are a means of identifying members of your staff in the event of a problem. This enables us to filter alarm conditions that would otherwise be passed to the police and also to delay/avert response of a keyholder. It also allows us to positively identify a member of staff as either an alarm manager or an alarm user to ensure that no sensitive information is passed to members of your staff who are not entitled to it. Furthermore by maintaining an up to date list of staff and passwords with us, we can verify if a member of staff is allowed to be on the premises or not. It should be noted that when choosing a PIN code or password, whilst it is reasonably important to choose something which is mainly known only to the member of staff, it is equally important to choose something that can be recollected even under the stress/panic of just having accidentally activated your alarm system. Therefore your partner’s middle name may be a good choice
