Why should other telecoms operators turn to BT Telconsult for help, rather than to the traditional management consultancies?
After all, BT can be a competitor. Heuer: Indeed, BT can be a direct competitor in some of the markets where BT Telconsult provides services to telecoms operators. For me, this is part of a mature business relationship that we have in our ecosystem of customers and partners. In many cases, our customers are also our suppliers, and our competitors are our partners. For us, this is natural, and we ensure that we operate effective Chinese walls to manage compliance and protect the interests of all parties. Hence we operate in BT Global Telecom Markets as a ring-fenced global business dedicated to exclusively serving telecoms operators. Our customers come to BT Telconsult very much for the reason that we are part of a telecoms operator. We are able to combine management consultancy expertise with the experience of being leading telco practitioners. This means that we not only consult our clients and issue high-level recommendations, but we are there to implement recommendations. We are bes
