Why should I use West Virginia Relay? I benefit from a hearing aid or cochlear implant and can use an amplified telephone?
Approximately 10% of Americans have hearing loss, from mild to profound hearing. Some are capable of using their telephones with assistance of hearing aids/cochlear implants and telephone amplifiers. Others are not able to hear enough to use their telephones; they use a Text Telephone (TTY) to type and read words. Some people who are hard of hearing have difficulties in understanding many words spoken, even with hearing aids and amplified telephones. Those who are “on the fence” might be reluctant to use a TTY and West Virginia Relay. Eventually, they will find it much more convenient after making a few West Virginia Relay calls.
Related Questions
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