Why should businesses and residential customers be interested in this internal BT structural set-up?
Because it aims at safeguarding their interests by encouraging the entire communications industry to innovate and to compete more efficiently. The industry will do this by providing homes and businesses with new, exciting and value-for-money services in all areas from new high-speed data business services, to television, video, popular and classical music and a host of educational and leisure applications. This is especially important in this modern era of “broadband” where the potential of high-speed communications is much greater than in the old days of basic voice telephone services. It is therefore much more important that no-one, including companies developing new applications for the technology, and marketing and delivering them to their customers, is inhibited in their ability to reach customers over the BT network.
