Why Should a Small Business Define Roles?
No matter what the position in an organization, if a person doesn’t understand their role and responsibilities, the business will not be efficient. There are assumptions that are made about roles and responsibilities and if they are not clarified, tasks may not be completed or multiple people may be doing the same task. When this occurs, drastic errors can occur in business. From the top on down, there can be frustration and confusion about what to do or whether to complete a task and it sets the stage for chaos. It is the responsibility of the owners and upper management to understand their own roles and responsibilities and to work with HR and staff to clarify the staff members’ roles and responsibilities. Here are some clear steps to take in order to define roles and responsibilities. Write it Down Have each person in the organization focus on the specific responsibilities related to their role in the organization and have them write down each one. The next step is to review the inf
