Why should a facility participate in the statewide survey?
The statewide survey is an opportunity for nursing homes and residential care facilities to learn about their residents opinions. Facilities can compare their residents opinions with statewide opinions because all facilities will use the same reliable and valid survey instruments. Satisfaction scores will be reported separately for nursing care facilities and residential care facilities.Facilities will be provided with the overall resident satisfaction and domain scores and may use that information for quality improvement purposes, newsletters, or other materials.For residents and families, choosing a long-term care facility is a difficult decision.The more information people have about every long-term care facility, the better decisions they can make.By participating in standard satisfaction surveys, a facility broadens its opportunity to convey information to new consumers.
