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Why outsource inbound call center services to Flatworld?

April 26, 2017Call center flatworld inbound India OUTSOURCE Services

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Why outsource inbound call center services to Flatworld?

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• Expert Call Center Professionals: We have qualified call center professionals who have extensive and relevant expertise in inbound call handling, answering service calls & ensuring customer satisfaction. • Competent training programs: We provide efficient and relevant training programs to give our inbound call center employees a cutting edge, both in terms of linguistic ability to handle calls and process knowledge. • Transparency: Our inbound call center infrastructure and company policies offer complete transparency in operations. • Extensive experience: We have vast experience in supporting over 300 global partners in planning, designing and implementing call center networks. • 100% voice recording: Our 100% voice recording ability enables us to view voice envelopes of customers and agents separately and find exceptions by analyzing data that is tagged with calls.