Why Outlook Web Access reports about a conflict with the original item?
This applies to F-Secure Anti-Virus for Microsoft Exchange 7.0. If an internal user tries to send a message with infected attachment using Outlook Web Access, it may report the following error message: The action could not be completed because of a conflict with the original item. The conflict may have occurred when an existing item was updated on another computer or device. Open the item again and try making your changes. If the problem continues, contact technical support for your organization. This is because F-Secure Anti-Virus for Microsoft Exchange has detected a virus in the attachment. If the user tries to send the message again, the message will be sent but without the attachment. At the same time a blank message with an attachment nmaed “Attachment_information.txt” will remain in the user’s Drafts folder. The “Attachment_information.txt” will contain information about the virus detected in the message.
