Why Orbitz for Business?
In 2005 a Travel Task Force was appointed by President Levin and asked to recommend a full service and online travel resource that could focus on improving customer service and streamlining the travel process. Based on feedback from faculty and staff travelers, and business managers, an extensive evaluation of travel vendors was undertaken. Orbitz for Business (OFB) was selected as the best vendor able to provide excellent end-to-end (both online and full service agency) travel service to Yale. Since this decision was made and implementation began in earnest early in 2006, Yale travelers have purchased over 15,000 airline tickets through the university’s exclusive OFB site. Benefits of using OFB: • Complete Travel Management Solution • Seamless online and full-service travel agency capabilities with airline, hotel, car rental, and black car inventories • Amtrak reservation fulfillment • Group air travel • Reduced Costs • Low transaction costs; $7 online & $22 full-service (currently ab