Why on some systems InstallShield setup is not adding a shortcut to the Start Programs menu (NT console)?
This is NOT an InstallShield problem. This problem is caused in part by a Dell-developed utility (Userhook.exe) that was installed on systems to solve a problem for software configurations that included Windows NT and factory-installed software applications. Updates to Windows NT and applicable software have corrected the problem and eliminated the need for Userhook. And Dell has developed a utility to remove Userhook.exe from customer’s systems and correct the problem. Following is a solution suggested in article Q101069 from InstallShield’s Knowledge Base database: 1. Create a temporary folder on your system. 2. Download Uhfix.exe to your new temporary folder. Uhfix.exe is available from InstallShield’s Knowledge Base database article Q101069(a self-extracting file) as well as from the Dell Web site (Uhfix.exe), FTP site, or BBS. 3. Start File Manager (Windows NT 3.51) or Windows NT Explorer (Windows NT 4.0). 4. On the left side, click on the new temporary folder. 5. Double-click on
