Why Offer Online Service with EPO?
Reasons for implementing EPO are as varied as the utilities that offer them. However, as technology improves and such services become increasingly affordable and relevant for utilities and their customers, the case for deploying them becomes more and more compelling. A New Source of Revenue – even a modest per-meter fee can quickly add up to a significant revenue stream for companies that offer EPO to their customers. Increased Customer Satisfaction – the ready availability of timely, actionable information has been proven to increase customer satisfaction levels. A Value-Added Service – EPO represents a low-cost, easy-to-implement way to expand offerings beyond basic commodity supply. Meet Competitive Pressures – as the underlying technologies become more affordable and widespread, energy information services are becoming the norm as opposed to the exception. Meet Regulatory Requirements – whether to support new pricing schemes, demand-response programs or requirements for customer ac
