Why not go with the OEM on older equipment when asking for service, parts, or technical support?
Well, in general you are going to pay more for service and travel hours. Generally, they charge 30% more than Conquest Imaging. Engineers at OEMs are more directed toward their new system installations and repairs. We specialize in supporting older systems. Mind you, an older system can be last year’s model; nevertheless, we have knowledge that extends more than 20 years, so our engineers are able to respond to a wide variety of systems.
