Why Not a ‘TQM’ Approach?
For nearly two decades, Nigerian aviation industry, both civilian and military, had witnessed a number of unfortunate calamities; in September 1992, a Hercules C-130 military plane crashed in Ejigbo, Lagos, five minutes after take-off, in which 192 middle ranking and senior military officers perished, in November 1996, 142 people died when an ADC Boeing 727 plane plunged into a lagoon near Lagos, in May 2002, an EAS Airline plane crashed in kano killing 148 people, most of them non–passengers on the ground, on 23 October 2005 a Belleview airline crashed immediately after takeoff, killing all on board, and on December 11, of same year, many lives of young school children were lost, when a Sosolioso airline – Flight 1145 crashed in Port Harcourt and recently on September 19, 2006, a military plane, Dornier 228 crashed at Mbakumu, Benue State, claiming the lives of 13 senior military officers. Regrettably, despite the pains, agonies, grieve and lost of lives associated with air mishaps, t
