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Why Microsoft CRM?

CRM Microsoft
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Why Microsoft CRM?

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• Increase sales success • Shorten the sales cycle and improve close rates with leads and opportunity management, automated sales processes, quote creation,and order management. • Deliver efficient, consistent customer service • A shared knowledge base and automated routing and queuing make it easy to serve customers efficiently. • Make informed, agile decisions • Comprehensive reports let you forecast sales, measure business activity and performance, evaluate sales and service success, and identify trends, problems, and opportunities. • Work from Outlook or the Web • Access full sales functionality online or offline through Microsoft Outlook, or work online from any location using a Web browser. • Share information • Tightly integrated Sales and Customer Service • functionality makes it easy to view, update, and share information across teams and departments. • Customize and scale easily • Configure user interfaces and workflow processes, customize the solution to fit your business, a

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